Quality at TELEFUNKEN Semiconductors
TELEFUNKEN Semiconductors is fundamentally committed to providing its customers with IC products and analog & mixed signal foundry services that are of the highest quality. As well, the company is committed to continuous improvement of its processes in order to reach even higher levels of performance and customer satisfaction. This continuous improvement mindset is the utmost priority for all employees at the company.
Customer Satisfaction
Customer Satisfaction is the number one goal of all TELEFUNKEN Semiconductors employees. We achieve our customer satisfaction with
- Innovative technology
- Excellent service
- Continuous improvement of processes and services
Focused on PLC
Throughout the entire product life cycle, we deploy powerful tools (including metrology tools) and standardized methods/ methodologies (e.g., SPC) to ensure high quality processes and outstanding services result in the delivery of highly-reliable products to our customers. Our efforts to achieve the highest customer satisfaction possible include production processes that are set up and approved according to the rules and requirements defined by our management system (ISO 9001, ISO 14001). In addition, to fulfill our commitment towards achieving the automotive standard on Quality, most requirements of the relevant automotive standard ISO/TS 16949 are also included in our processes and regulations.
Risk Management
Risk Management is a standard and a very important process within TELEFUNKEN Semiconductors. Appropriate methods & tools (e.g. FMEA, etc.) are in use to support and guide the assessment of potential risks early and to mitigate risks before they affect our customers, our business or our employees. Contingency plans are part of our risk management process.
Continuous Improvement
Continuous Improvement is part of Company’s Quality Policy and the key to our success in business and attaining consistent customer satisfaction. Our zero defect motto (do it right the first time) supports our common and desired target within TELEFUNKEN Semiconductors of continuous improvement. Regular measurement and review of KPIs within all business processes (product quality, supplier performance, cycle times, OTD, a.s.o.) are routinely utilized inputs to assess the maturity and performance of our processes, internally and externally.
Traceability
Traceability and availability of necessary quality related data is a standard within TELEFUNKEN Semiconductors. Customer’s specific requirements, if any, will be systematically evaluated and necessary measures will be implemented in our processes and services. Legal requirements are evaluated and captured on a regular basis to ensure, our environmental requirements are followed. All other legal requirements for our business practices and products as well are evaluated.
Certificates
The Quality Management System and Environmental Management System of TELEFUNKEN Semiconductors is set up according to the ISO 9001, ISO TS 16949 and ISO 14001.